Once you have an RMA number, you need to send your unit with all required accessories to the following address:
Locked Bag 5010,
Gladesville 1675, NSW
ServicePlus - Mitac Repairs
690 Great South Rd
Penrose, Auckland 1061
Please ensure that the RMA number is written on the outside of the box and that a copy of your receipt is included with the unit with the RMA number written on the top of it.
Please note that if your unit is sent in without an RMA number it will be returned to sender or placed in quarantine which will add an additional 2 weeks to the repair time.
If the above answer did not give you the answer you were looking for, or you need further information please complete the box below and we will answer your question personally.