Updating Maps & Software on SmartGPS via WIFI

Before starting, ensure your SmartGPS is fully charged or connected to AC 240V power (preferred).

Updating Software

1. Turn on your SmartGPS

2. Connect to your WIFI network and ensure "Unlimited" is selected. (Settings > WIFI)

3. If a new update is available, it will show up on the main screen. It can take up to 30 minutes for the Update button to appear. Tap on "Install". If you accidentally tap "Install Later" or "Ignore", do not be alarmed, you can follow step 4 below or it will appear the next time you restart your SmartGPS.



4. If it does not appear, Go to Settings > General. Software Update will be highlighted and can be selected. If they are grayed out, please wait up to 30mins for the button to be highlighted.



If it still does not appear, it could already mean that you have the latest software and maps installed. Confirm with the versions below in Settings > General > Product Information.

Latest Software Version: v2.20.0013



Latest Map Version: v62 (Under Detailed Map Version)



5. Click on Download to start the process.



6. When complete, it will prompt you to restart your SmartGPS to install and complete the update by following the onscreen prompts.




Updating Maps

1. Turn on your SmartGPS

2. Connect to your WIFI network and ensure "Unlimited" is selected. (Settings > WIFI)

3. If a new update is available, it will show up on the main screen. It can take up to 30 minutes for the Update button to appear. Tap on "Install". If you accidentally tap "Install Later" or "Ignore", do not be alarmed, you can follow step 4 below or it will appear the next time you restart your SmartGPS.



4. If it does not appear, Go to Settings > General. Software or Map Update will be highlighted and can be selected. If they are grayed out, please wait up to 30mins for the button to be highlighted.



If it still does not appear, it could already mean that you have the latest software and maps installed. Confirm with the versions below in Settings > General > Product Information.

Latest Software Version: v2.20.0013



Latest Map Version: v62 (Under Detailed Map Version)



5. Click on Download to start the process.



6. When complete, it will prompt you to restart your SmartGPS to install and complete the update by following the onscreen prompts.


Troublesooting

1. If your SmartGPS fails to show the prompt to download/install any new software updates on both main screen and in General > Settings and you have already confirmed you are running older Software and Map versions, disconnect from your current WIFI connection and reconnect again. Ensure you select "Unlimited" access to allow the updates to be pushed through.

2. Restore your device to Factory Defaults in Settings > Restore Factory Defaults. Once the device has been restarted, ensure you connect to your WIFI network and select "Unlimited" access. It can take up to 30mins for the download/install buttons to appear on the main screen.

3. If the download/install button does not appear, go to Settings > General.
Software or Map Update buttons will be highlighted and allow you to select the option.

4. If you have tried all the above and still have issues, in the interim you can still update via connecting your SmartGPS to your PC and launching the smartGPS website. Follow the instructions here for more information.





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