What things should I be aware of in order to retain optimal performance from my unit?

The eXplorist series come with a full one year warranty. This warranty is valid from the date of purchase. If your unit needs to come in for repair, the time the unit spends in the Service Centre will be added to the initial warranty.

Mitac recommends that you do not leave your unit in an unattended vehicle. It is also recommended that the unit is not left in your vehicle on particularly hot days (above 40 degrees Celsius) when not in use. This includes removing the unit from the glove box or from under a seat. This will ensure that you receive the full use of the internal battery. When exposed to high temperatures for extended periods of time, the efficacy of the batteries is reduced.

Mitac recommends that you clean your unit with a dry soft cloth whenever required. Ensure that your unit is stored in a cool, dry location when not in use.

Please note that damage to the unit or its screen is not covered by the manufacturer’s warranty

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