Please call us on 1800 644 033 (AUS) or 0800 466 286 (NZ)
Our phone support is open Mon-Fri 8:30am - 5:00pm
We have dedicated staff for pre-sales and retailer queries, technical support queries and repair status queries. Just select the correct option on the menu and you will be transferred through to the right division.
To help us out, please have the following information ready before you call us:
Model: What type of Magellan do you have?
Date of Purchase: When did you purchase your Magellan?
Detailed description of the fault: What seems to be the fault/problem with your Magellan?
Serial Number: What is your Magellan's serial number?
Warranty Information: Is your unit covered by warranty? If your unit is covered by extended warranty, please contact the extended warranty company directly.
You can contact Magellan by email.
Simply address your letter to the relevant department: Service, Support, Marketing or Sales
The address to send your correspondence to is:
Locked Bag 5010
If the above answer did not give you the answer you were looking for, or you need further information please complete the box below and we will answer your question personally.