Contacting Navman & Magellan

You can contact our customer support team on one of the below numbers and email address. Our agents will triage your unit and if necessary book your unit in for repair.

We have several teams. Please ensure that you select the correct option to avoid being transferred.

1 – Sales Queries
2 – Technical Support
3 – Warranty Queries

Please note that calls are recorded for training and quality assurance purposes.

All calls will result in a call id number being supplied to our customers. Please retain your number for any future calls.

If you are calling to obtain an RMA number because your unit needs to be sent in, please have the following information available:

1. Model Number
2. Serial Number
3. Date of Purchase
4. Fault description
5. Call Id number (if you have one)

Having this information ready allows us to serve you more efficiently.

Navman & Magellan Australia

Navman Australia

Phone Number: 1300 628 626 or 02 9879 9000

Magellan Australia

Phone Number: 1800 644 033

Navman Australias business hours are between 8.30am and 5pm ADST, Monday through Friday.

Navman Email Address: pcnsupport@navman.com.au


Magellan Email Address: support@magellan.com.au


Navman & Magellan New Zealand

Navman Email Address: pcnsupport@navman.com.au


Magellan Email Address: support@magellan.com.au


Written Correspondence

You can contact Navman & Magellan by mail.

Simply address your letter to the relevant department: Service/Support, Marketing or Sales

The address to send your correspondence to is:

Locked Bag 5010
Gladesville
NSW 1675





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